Terms of Service
Version 1.0 · Updated 2026-09-06
These Terms of Service constitute a legally binding agreement between you and Pairhound LLC, a Delaware limited liability company doing business as Pairhound ("Pairhound," "we," "us," or "our"). These Terms govern your access to and use of the Pairhound website, mobile applications, and related products and services collectively referred to as the "Service."
Please read these Terms carefully. By creating an account, accessing or using the Service, or selecting a button indicating your acceptance, you agree to these Terms and acknowledge our Privacy Policy. If you do not agree, you may not access or use the Service.
1. Eligibility and Acceptance
1.1 Adults Only
You must be at least 18 years old to create an account or use the Service.
By creating an account or using the Service, you represent and warrant that:
- You are at least 18 years old
- You have the legal capacity to enter into these Terms
- You are not prohibited from using the Service under applicable law
- You have not previously been removed from the Service for serious or repeated misconduct unless Pairhound has expressly authorized your return
- The information you provide regarding your age, identity, location, and eligibility is accurate
The Service is not intended for or available to anyone under 18. You may not create an account for, allow access to, or assist in the use of the Service by anyone under 18.
1.2 Age Assurance
We may use reasonable age-assurance measures or request information reasonably necessary to confirm eligibility, investigate suspected underage use, prevent fraud, or protect users.
We may restrict access while an eligibility review is pending. If we reasonably believe that you are under 18 or have misrepresented your age, we may suspend or terminate your account and take appropriate action regarding the information associated with it.
1.3 Other Eligibility Restrictions
You may not use the Service if:
- You are required to register as a sex offender in any jurisdiction
- You are legally prohibited from receiving or using the Service
- Your account was previously terminated for a serious safety violation, fraud, exploitation, or repeated misconduct
- You are using the Service on behalf of another person without authorization
- Your use would violate applicable trade sanctions, export controls, or other laws
2. Purpose and Nature of Pairhound
2.1 Platonic Social Activities
Pairhound helps adults find other adults for platonic social activities, shared interests, and in-person socializing.
Pairhound is not designed or marketed as:
- A dating or romantic-matchmaking service
- An escort service
- A sexual-encounter service
- A professional networking or employment service
- An emergency, transportation, healthcare, or security service
You may not use Pairhound primarily to seek:
- Dates or romantic partners
- Sexual encounters or sexually oriented relationships
- Escort or adult services
- Sexual content or sexual conversations
- Access to minors for any purpose
This restriction governs the intended use of the Service. It does not attempt to regulate lawful personal relationships that may independently develop after users meet.
Pairhound does not guarantee that another user shares your intentions, interests, expectations, or understanding of an interaction. You are responsible for communicating appropriately, respecting personal boundaries, and ending contact when another user indicates that contact is unwanted.
2.2 User-Organized Activities
Unless an activity is expressly identified as an official Pairhound activity, activities displayed through the Service are created and organized by users rather than Pairhound.
For user-organized activities:
- Pairhound is not the organizer, host, sponsor, supervisor, employer, agent, partner, or representative of the organizer or participants
- Pairhound does not control the activity, venue, transportation, equipment, organizer, or participants
- Pairhound does not guarantee that an activity will occur as described
- Pairhound does not guarantee that any organizer or participant will attend
- Pairhound does not endorse an organizer, participant, venue, or activity merely because it appears through the Service
Activity organizers are responsible for:
- Providing materially accurate information
- Disclosing significant risks, costs, restrictions, or requirements
- Communicating cancellations and material changes
- Obtaining any permits, reservations, insurance, permissions, or licenses that may be required
- Complying with applicable laws and venue rules
- Avoiding unreasonable, concealed, or misleading risks
Participants are responsible for deciding whether an activity, organizer, participant, location, transportation arrangement, cost, or other circumstance is appropriate for them.
3. Accounts and Account Security
3.1 Accurate Information
You agree to:
- Provide accurate, current, and complete registration information
- Use your genuine age and identity
- Keep your profile and account information reasonably current
- Maintain only one personal account unless Pairhound gives you permission otherwise
- Keep your login credentials secure
- Promptly notify us if you believe your account has been accessed without authorization
3.2 Prohibited Account Conduct
You may not:
- Impersonate another person or organization
- Create an account for another person without authorization
- Provide a false date of birth
- Misrepresent your identity, intentions, location, qualifications, or relationship to an activity
- Buy, sell, rent, transfer, share, or lend an account
- Use another person's account
- Permit another person to use your account
- Permit or assist a person under 18 to use the Service
- Create a replacement account to evade a warning, block, restriction, suspension, or termination
- Circumvent an age screen, eligibility review, or other safety measure
You are responsible for activity conducted through your account to the extent permitted by applicable law.
3.3 Account Security
You must use reasonable measures to protect your account. Pairhound is not responsible for losses caused by your voluntary disclosure of credentials, failure to secure your account, or authorization of another person's access, except where applicable law provides otherwise.
Contact support@pairhound.com promptly if you suspect unauthorized access.
4. Community Conduct, Activities, and Personal Safety
4.1 Community Standards
You must use Pairhound lawfully and treat other users respectfully.
You may not use the Service to:
- Harass, bully, threaten, stalk, intimidate, shame, or abuse another person
- Continue contacting someone after that person has asked you to stop, blocked you, declined an invitation, or otherwise indicated that contact is unwanted
- Groom, exploit, sexualize, manipulate, or seek inappropriate access to a minor
- Encourage a person under 18 to create an account or misrepresent their age
- Post, request, transmit, possess, or facilitate child sexual abuse material or other sexual content involving a person under 18
- Send unsolicited sexual messages or images
- Request sexual content
- Engage in romantic or sexual solicitation
- Promote violence, self-harm, illegal conduct, or activities involving serious undisclosed risks
- Engage in unlawful discrimination or hateful conduct
- Organize, promote, or facilitate an illegal activity
- Defraud, deceive, impersonate, extort, blackmail, or manipulate another person
- Request money, loans, investments, account credentials, financial information, cryptocurrency, or gift cards from other users
- Send spam, phishing messages, chain messages, or unsolicited commercial promotions
- Advertise or charge for an activity without clearly disclosing its commercial nature and all required payments
- Share another person's private or identifying information without permission
- Photograph or record another person where consent is legally required and has not been obtained
- Upload malware or interfere with the security or operation of the Service
- Scrape, crawl, index, harvest, copy, or collect user information through automated means without our written permission
- Use bots, scripts, artificial accounts, or unauthorized automated systems
- Reverse engineer or attempt to access nonpublic portions of the Service, except where such restrictions are prohibited by law
- Violate another person's intellectual-property, privacy, publicity, contractual, or other rights
- Evade a reporting tool, content filter, rate limit, block, account restriction, or enforcement decision
- Move a conversation off the Service for the purpose of evading Pairhound's age, safety, reporting, or moderation protections
These restrictions apply even when another user initiated the interaction or misrepresented their identity or age.
4.2 Personal Safety
Pairhound does not routinely conduct criminal background checks, identity investigations, sex-offender-registry checks, or comprehensive screening of users unless we expressly state otherwise.
Any identity, age, email, telephone, photograph, or other verification indicator is limited in scope. It does not guarantee a person's identity, age, history, intentions, honesty, conduct, or safety.
When communicating with or meeting another user, you should:
- Initially meet in a populated public place
- Arrange your own transportation
- Tell a trusted person where you are going and when you expect to return
- Avoid sharing your home address, financial information, passwords, government identification numbers, or other sensitive information
- Avoid sending money or financial assets to another user
- Leave immediately if you feel uncomfortable or unsafe
- Report concerning conduct through the Service or by contacting Pairhound
- Contact local emergency services if you or another person may be in immediate danger
Pairhound is not an emergency service and does not monitor communications in real time.
4.3 Assumption of Risk
Interactions and in-person activities may involve risks, including risks caused by:
- Other users
- Organizers
- Venues
- Travel or transportation
- Physical activity
- Weather
- Equipment
- Alcohol or other substances
- Inaccurate or incomplete information
- Criminal, reckless, negligent, or intentional conduct
You are responsible for evaluating and accepting the risks associated with your communications, meetings, activities, and interactions.
To the maximum extent permitted by applicable law, you assume the risks inherent in interacting or meeting with other users and participating in user-organized activities.
4.4 Payments Between Users
Unless Pairhound expressly provides a payment feature and identifies itself as the payment provider or merchant, Pairhound is not a party to financial arrangements between users.
Pairhound is not responsible for:
- Fees charged by organizers, venues, or other users
- Refunds for user-organized activities
- Purchases made outside the Service
- Transportation, admission, food, equipment, or related expenses
- Financial disputes between users
Organizers must clearly disclose required fees before another user agrees to participate.
5. User Content and Intellectual Property
5.1 Your Content
"User Content" includes profile information, photographs, activity listings, comments, messages, reports, reviews, appeals, and other material submitted through the Service.
You retain ownership of your User Content.
You represent and warrant that:
- You created the User Content or have all permissions necessary to use it
- Your submission and Pairhound's permitted use of the User Content will not violate another person's rights
- The User Content is accurate where it purports to state facts
- The User Content complies with these Terms and applicable law
5.2 License to Pairhound
You grant Pairhound a worldwide, non-exclusive, royalty-free license to host, store, reproduce, transmit, display, format, adapt, and technically modify your User Content solely as reasonably necessary to:
- Operate and provide the Service
- Display content to the audience you selected or reasonably intended
- Maintain compatibility across devices, systems, and formats
- Provide recommendations and search results
- Protect users and investigate reported conduct
- Enforce these Terms
- Comply with legal obligations
- Maintain backups and business continuity
Pairhound may sublicense these rights to service providers working on our behalf, but only as reasonably necessary to provide their services.
Pairhound will not use the contents of private messages in public advertising without separate permission.
This license generally ends when your User Content is deleted, except where:
- Temporary backup copies remain
- Retention is reasonably necessary for security, fraud prevention, safety, legal compliance, disputes, or enforcement
- Another user has independently retained content you shared
- Content remains incorporated into a conversation, activity record, report, or other material involving another user
- Applicable law permits or requires continued retention
5.3 Content Visibility and Copies
Information you make visible to other users may be copied, saved, photographed, or shared by those users outside Pairhound.
Blocking another user or deleting your account may prevent future access through the Service but cannot guarantee deletion of copies previously received or saved by another person.
5.4 Pairhound Property
Pairhound and its licensors retain all rights in the Service, including its:
- Software and source code
- Branding, names, and logos
- Interface and visual design
- Databases and data compilations
- Documentation
- Recommendation and ranking systems
- Non-user content
Subject to these Terms, Pairhound grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to access and use the Service for its intended purposes.
You may not copy, modify, distribute, sell, license, or exploit Pairhound property except with our written authorization or as permitted by applicable law.
5.5 Feedback
If you voluntarily submit ideas, suggestions, or feedback concerning Pairhound, you grant us permission to use that feedback without restriction or an obligation to compensate you.
5.6 Copyright Complaints
Pairhound respects intellectual-property rights and may remove content that we reasonably believe infringes those rights. We may restrict or terminate accounts belonging to repeat infringers.
A copyright complaint should include:
- Identification of the copyrighted work
- Identification and location of the allegedly infringing material
- Your name and contact information
- A statement that you have a good-faith belief that the disputed use is unauthorized
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act for the rights holder
- Your physical or electronic signature
Copyright complaints may be submitted to:
- Mailing address: Pairhound LLC, 5775 Wayzata Blvd Suite 700, St. Louis Park, MN 55416, United States
- Email: support@pairhound.com
Knowingly submitting a false or misleading infringement notice may result in legal liability.
6. Privacy, Communications, and Third-Party Services
6.1 Privacy
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and describes the rights and choices available to users.
The Privacy Policy is incorporated into these Terms by reference.
Acceptance of these Terms does not constitute consent to every form of personal-information processing. Where applicable law requires consent for a particular practice, we will request it separately.
6.2 Electronic Communications
You agree that Pairhound may send you electronic communications concerning:
- Account registration and authentication
- Security alerts
- Safety warnings
- Messages and activity updates
- Support requests
- Enforcement actions
- Changes to these Terms or the Service
- Other transactional or legally required notices
Marketing communications, where offered, will be subject to applicable consent and opt-out requirements.
You are responsible for maintaining a current email address and reviewing notices delivered through the Service or to the email address associated with your account.
6.3 Third-Party Services
The Service may contain links to or integrations with third-party websites, authentication providers, payment processors, maps, venues, transportation providers, or other services.
Pairhound does not control and is not responsible for third-party:
- Content
- Conduct
- Availability
- Security
- Privacy practices
- Products or services
- Terms and policies
Your use of a third-party service is governed by that provider's terms and policies.
6.4 App Stores
If you download a Pairhound application through an app store, your use may also be subject to the app store's terms.
The app store provider is not responsible for Pairhound's operation, support, maintenance, content, or handling of claims except to the extent expressly required by the app store's terms or applicable law.
7. Service Availability and Changes
7.1 Service Availability
We may add, modify, limit, suspend, or discontinue features or portions of the Service.
We do not guarantee that:
- The Service will always be available
- Every feature will be available in every location
- The Service will be compatible with every device
- User Content will always remain available
- A particular feature will remain unchanged
Where reasonably practicable, we will provide advance notice before materially reducing or discontinuing a paid feature.
7.2 Beta and Test Features
Pairhound may offer experimental, preview, beta, or test features. Such features may be incomplete, contain errors, change without notice, or be discontinued.
Beta and test features are provided as available and should not be relied upon for safety-critical or time-sensitive purposes.
7.3 International Availability
Pairhound is operated from the United States. We make no representation that the Service is appropriate or legally available in every country or jurisdiction.
You are responsible for complying with laws applicable to your use of the Service.
We may restrict or discontinue the Service in any country, state, province, territory, or region where continued operation creates legal, regulatory, safety, security, or operational concerns.
8. Moderation, Reports, Suspension, and Termination
8.1 Reports and Moderation
You may report users, content, messages, or activities through Pairhound's reporting tools or by contacting support@pairhound.com.
Pairhound may use automated systems, human review, or both to:
- Detect possible violations
- Prioritize reports
- Restrict suspicious activity
- Review reported content
- Identify spam, fraud, abuse, or safety concerns
- Enforce these Terms
We do not undertake to monitor every activity, account, or communication and cannot guarantee that every violation or harmful user will be detected.
8.2 Enforcement Actions
Where permitted by law, we may take actions including:
- Removing or restricting content
- Reducing content or message visibility
- Applying messaging or participation limits
- Restricting discovery, invitations, activity creation, or account features
- Requiring additional age or identity information
- Issuing a warning
- Temporarily suspending an account
- Permanently terminating an account
- Cancelling an activity listing
- Preserving relevant records
- Reporting conduct to law enforcement, emergency services, or another appropriate authority
We may take immediate action without advance notice when we reasonably believe it is necessary to protect users, preserve evidence, prevent fraud, comply with law, or address serious or repeated violations.
8.3 Explanations and Appeals
Where required by applicable law or reasonably appropriate, we may provide an explanation of an enforcement decision.
We may withhold information when disclosure could:
- Endanger another person
- Compromise another user's privacy
- Reveal confidential security or fraud-prevention methods
- Interfere with an investigation
- Facilitate circumvention of our rules
- Violate a legal obligation
You may appeal an eligible enforcement decision by contacting support@pairhound.com within 30 days after receiving notice of the decision. Your appeal should identify the account and explain why you believe the decision should be reconsidered.
8.4 Account Deletion
You may delete your account through the available account settings or by contacting us.
Account deletion does not require Pairhound to delete information that may lawfully be retained for:
- Safety and fraud prevention
- Legal compliance
- Tax or accounting obligations
- Dispute resolution
- Enforcement
- Security
- Backup integrity
- Protection against repeat registrations
Deleting the application from your device does not delete your account.
8.5 Survival
Provisions that by their nature should survive termination will remain in effect, including provisions concerning:
- User Content
- Intellectual property
- Disclaimers
- Liability limitations
- Indemnification
- Disputes
- Governing law
- Retained records
9. Disclaimers, Liability, and Indemnification
9.1 Service Disclaimer
To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available."
Pairhound disclaims all express, implied, and statutory warranties, including warranties of:
- Merchantability
- Fitness for a particular purpose
- Title
- Noninfringement
- Accuracy
- Security
- Availability
- Compatibility
Pairhound does not guarantee:
- Uninterrupted, error-free, or completely secure operation
- The identity, age, accuracy, intentions, history, honesty, or conduct of a user
- Compatibility between users
- Attendance at or successful completion of an activity
- The legality, safety, quality, condition, or suitability of an activity or venue
- The accuracy of profiles, activity listings, messages, recommendations, distances, or locations
- That every harmful user, activity, message, or item of content will be identified or removed
- That a user will comply with these Terms or applicable law
Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.
9.2 User Conduct
Pairhound is not responsible for the acts or omissions of users, organizers, participants, venues, businesses, or other third parties, whether online or offline.
To the maximum extent permitted by law, Pairhound is not liable for harm arising from:
- Communications with another user
- An in-person meeting
- A user-organized activity
- Reliance on another user's statements
- Transportation or travel
- A venue or third-party service
- Content copied or shared by another user
- Unauthorized or unlawful conduct by another person
Nothing in these Terms requires you to waive a claim that applicable law does not permit you to waive.
9.3 Exclusion of Certain Damages
To the maximum extent permitted by law, Pairhound LLC and its members, managers, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for:
- Indirect damages
- Incidental damages
- Special damages
- Exemplary or punitive damages
- Consequential damages
- Lost profits
- Lost revenue
- Lost data
- Lost goodwill
- Lost opportunities
- Business interruption
This limitation applies regardless of the legal theory asserted and even if Pairhound was advised that such damages were possible.
9.4 Liability Cap
To the maximum extent permitted by law, Pairhound's aggregate liability arising from or relating to the Service or these Terms will not exceed the greater of:
- The amount you paid directly to Pairhound during the 12 months preceding the event giving rise to the claim; or
- US$100
The limitations in this section apply only to the extent permitted by applicable law.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, gross negligence, or death or personal injury where applicable law prohibits such a limitation.
These Terms do not limit mandatory consumer rights.
9.5 Indemnification
To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Pairhound LLC and its members, managers, officers, employees, contractors, affiliates, licensors, and service providers from third-party claims, damages, liabilities, judgments, losses, and reasonable legal expenses arising from:
- Your User Content
- Your organization or promotion of an activity
- Your unlawful, fraudulent, reckless, or intentional conduct
- Your infringement or violation of another person's rights
- Your material violation of these Terms
You are not required to indemnify Pairhound to the extent a claim was caused by Pairhound's own unlawful conduct.
Pairhound may assume control of the defense of a matter subject to indemnification. You agree to reasonably cooperate with that defense and may not settle a claim in a manner that imposes liability or obligations on Pairhound without our written approval.
10. General Terms
10.1 Changes to These Terms
We may update these Terms to reflect changes to:
- The Service
- Our business practices
- Safety requirements
- Applicable law
- Regulatory requirements
- Security or operational needs
The revised Terms will identify their effective date.
We will provide reasonable advance notice of material changes where required by law. A shorter notice period may apply when changes are required to address an urgent legal, security, fraud, safety, or operational issue.
Where applicable law requires your affirmative consent to revised Terms, we will request it.
Otherwise, continued use of the Service after revised Terms take effect constitutes acceptance of the revised Terms. If you do not agree to revised Terms, you must stop using the Service and may delete your account.
10.2 Governing Law
These Terms and disputes arising from or relating to these Terms or the Service are governed by the laws of the State of Delaware, without regard to conflict-of-law principles.
If you are a consumer, this choice of law does not deprive you of mandatory consumer protections provided by the laws applicable where you reside.
10.3 Venue
Except where applicable law permits or requires otherwise, any legal action arising from or relating to these Terms or the Service must be brought exclusively in the state or federal courts located in the State of Delaware.
You and Pairhound consent to the personal jurisdiction and venue of those courts.
This section does not prevent either party from:
- Bringing an eligible claim in small-claims court
- Seeking emergency or temporary injunctive relief
- Exercising a right to bring a proceeding elsewhere that cannot lawfully be waived
10.4 No Mandatory Arbitration
These Terms do not require disputes to be resolved through binding arbitration and do not include a class-action waiver.
You and Pairhound may voluntarily agree to mediation, arbitration, or another alternative dispute-resolution procedure after a dispute arises.
10.5 Severability
If a provision of these Terms is found unlawful, invalid, or unenforceable, it will be enforced to the greatest extent permitted by law.
If it cannot be enforced, it will be severed without affecting the remaining provisions.
10.6 No Waiver
Pairhound's failure to enforce a provision of these Terms is not a waiver of its right to enforce that provision or another provision later.
10.7 Assignment
You may not assign or transfer your rights or obligations under these Terms without Pairhound's written permission.
Pairhound may assign these Terms in connection with:
- A merger
- An acquisition
- A financing
- A corporate reorganization
- A sale of assets
- A transfer of the Service or relevant business
Any assignment remains subject to applicable law.
10.8 No Agency Relationship
These Terms do not create an employment, partnership, joint-venture, franchise, fiduciary, or agency relationship between you and Pairhound.
No user or activity organizer has authority to bind Pairhound or make representations on its behalf.
10.9 Force Majeure
Pairhound is not liable for delays, interruptions, or failures caused by circumstances outside its reasonable control, including:
- Natural disasters
- Severe weather
- War or civil unrest
- Government actions
- Labor disputes
- Internet or telecommunications failures
- Utility outages
- Cyberattacks
- Third-party service failures
- Public-health emergencies
10.10 Entire Agreement
These Terms, the Privacy Policy, and any additional terms expressly presented for a particular feature constitute the entire agreement between you and Pairhound regarding the Service.
They replace prior agreements or understandings concerning the same subject matter.
10.11 Interpretation
Section headings are provided for convenience and do not affect interpretation.
Words such as "including" mean "including without limitation."
The English-language version of these Terms controls to the extent permitted by law. A translated version may be provided for convenience. Where applicable law requires otherwise, the legally controlling version will be determined under that law.
10.12 Contact Information
Pairhound is operated by Pairhound LLC, a Delaware limited liability company.
- Mailing address: Pairhound LLC, 5775 Wayzata Blvd Suite 700, St. Louis Park, MN 55416, United States
- General, legal, safety, security, and copyright inquiries: support@pairhound.com
- Privacy inquiries and requests: privacy@pairhound.com